FAQ
HI, HOW CAN WE HELP YOU ?
If you have any queries, you can call us at +86 185-6138-0192 (WhatsApp) or send us an email at sales4@celebrity-wig.com
Stock Wigs Order
You can call us at +86 185-6138-0192(Whatsapp) or send us an email at sales4@celebrity-wig.com. Also You can Click “Send Inquiry “, and our sales person will be contact you and send you the sheet for our wigs collection through email .
On the stock list , There will be have Pics for each wigs and Corresponding model Number on the right, So you can send us the pics of the wigs or Model number you are interested in , and also quantity for each items , we will provide a detail quote with shipping or other fee if have .
Are there have any MOQ on the stock wigs ?
Yes, you can place a custom order on Celebrity Wig, please check the instructions below on how to make a custom order.
You can check our website for the item you would like to purchase, to find the perfect base size, or construction base you like. If you cannot find any, please save some pictures for reference.
Send your requests for color, length, density, base size or item SKU, cap construction and any photos if you want a custom color to sales4@celebrity-wig.com, and they will provide a quote for you.
If the color you are going to customized is complicated, we have more options.
Wigs information
From The front hair line to bottom hair and minus 4 inch with curls (Mainly for our Stock Wigs )
The Material we use in High temperature Heat resistant fiber , can up to 180 degree. But The Temperature we suggest to do is in around 100-110 degree.
Most of our wigs are in Hiperlon and Henlon fiber that from Korean Imported .
And some are in the Futura Kanekalon fiber that imported from Japan , But just a few of them .
But if you want to customize your unique styles and color , Hiperlon , Henlon , Futura , JY fiber is all can be made as your request .
Our wigs is in 150%-180% density .
Our stock wigs cap size is in 22.75 inch , In medium cap size
The cap Construction was in Open cap , 13*2 inch lace front hand tied .
You can check our website for the item you would like to purchase, to find the perfect base size, or construction base you like. If you cannot find any, please save some pictures for reference.
Send your requests for color, length, density, base size or item SKU, cap construction and any photos if you want a custom color to sales4@celebrity-wig.com, and they will provide a quote for you.
If the color you are going to customized is complicated, we have more options.
Yes,sure.We can make custom packaging for you.You just need to send the logo, and we will make the design,confirm,print and use for your hair orders. package making needs about 4 weeks.
FAQ
If you have any queries, you can call us at +86 185-6138-0192 (WhatsApp) or send us an email at sales4@celebrity-wig.com
Shipping Policy
Yes, sure , we can ship order to your clients directly, and used your Brand Name .
We can ship to Most of country in the world , You can inquiry us first !
We Normally use the fedex , UPS , DHL to arrange the shipment ,and will be have tracking information for the parcel .
DHL (2-4 Working Days)
FedEx (3-5 Working Day)
UPS (5-7 Working Days )
You will receive a second email once your order has been shipped, which will include Carrier,tracking number and a link to follow the journey of your package.
Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend’s address).
After Payment , Your order will be arrange shipment in 24 hours in working days (Monday to Friday).
On weekend , we can not arrange shipment . So If place any order on weekend , all orders will be arrange in Next Monday .
For the shipping fee , mostly depend on the quantity of the Total order and the shipping country .
If you are interested in , can send us inquiry first and our sales person will be contact you.
Payment Terms
- Paypal：celebritywig@gmail.com
- Western Union/Mone
- Bank-Wire Transfer
- Alibaba Trade Assurance Payment , Secure your Payment .
- Alipay or WeChat 支付宝 OR 微信 （Domestic Payment in RMB）
Paypal：celebritywig@gmail.com
Paypal Payment ， if you don’t have a paypal account , Tell us the email you use , we can send the payment request .
You can arrange the payment by Credit Card
- Western Union/Moneygram
Receivers Name: SHURONG LI
First name: SHURONG
Last name: LI
Address: Qingdao City, China
- Bank-Wire Transfer
Information of Beneficiary:
NAME OF ACCOUNT: CELEBRITY WIG CO., LIMITED
ACCT NO.: OSA11011652631301
ADD: UNIT D 16/F ONE CAPITAL PLACE 18 LUARD ROAD WAN CHAI HK
Information of Beneficiary’s bank:
Name: Shenzhen Development Bank Co., Ltd., Offshore Banking Dept.
Address: 7/F, No. 5047, Road Shennan Dong, Shenzhen, P. R. China
SWIFT : SZDBCNBS
Some banks may require a eleven-digit SWIFT, if so, the SWIFT is SZDBCNBSXXX
Paypal：celebritywig@gmail.com
Paypal Payment ， if you don’t have a paypal account , Tell us the email you use , we can send the payment request .
You can arrange the payment by Credit Card
Alipay or WeChat 支付宝 OR 微信 （Domestic Payment in RMB）